How long will my order arrive?

For domestic shipping, it will take 3-5 days, usually earlier. For international shipping, it will take 5-20 days depending on your location.

How do I track my order?

You may track your order through the official Singpost website here. Tracking number will be sent via email after we have mailed your order. 

What is your exchange policy?

We currently do not accept exchanges. Therefore, we highly recommend customers to refer to the measurements on our size charts to ensure a comfortable fit.

Do you provide International delivery?

Yes we do provide international shipping which includes tracking of your order.

What happens to lost/missing mail?

You will receive a tracking number for your order once it has been packed and mailed, and we will not be liable for any lost or missing mail.

What is your returns policy?

If you have received a defective item or a wrong order, kindly drop us an email at Ahead.customer@hotmail.com with your order ID, and attach pictures clearly showing the defective item/wrong order(s) received. Further instructions will be given within 24-48 hours.
You may return the item(s) in its original condition, unused and unworn, within 10 days upon receiving it. Postage will be fully reimbursed. However, if the item is no longer in stock, a full refund will be made.